"JIRA" is the name of an enterprise software tool published by Atlassian. The system is designed to facilitate software development, bug tracking, issue resolution, and project management. AHS uses this platform to support a wide range of information technology processes, including clinical content design for Connect Care. A different system ("ServiceNow" IT Management) supports the Connect Care helpdesk and serves as one of the inputs for design "tickets" that are further managed in JIRA. JIRA, in turn, has outputs to other systems, including those used by Epic to manage software issues.

JIRA is not an acronym. The name is inherited from the Japanese word "Gojira" which means "Godzilla", reflecting early uses of the tool to track and squash software bugs.

AHS's instance of JIRA (ahs-cis.ca/jira) is essential to the work of Physician and Clinician Builders. Once an account has been granted, the best introduction to functions is had through demonstrations linked below.


Key Dashboards

Project Registries

Many different project types are tracked within AHS's instance of JIRA. A few of these are of particular interest to Physician and Clinician Builders:


Filters are available to home in on tickets of personal relevance:

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